Sub-processors
Last updated: 22 April 2026
We engage a small set of trusted vendors to help us operate the Service. This page lists every Sub-processor that handles Customer Data. It is the authoritative list referenced in our Data Processing Agreement.
We notify all customers via email at least 14 days before adding a new Sub-processor. Customers may object within 30 days of notification. Subscribe to changes by followingsubprocessors.xml.
Active sub-processors
| Vendor | Purpose | Country | Since |
|---|---|---|---|
| Supabase, Inc. | Managed Postgres database, authentication, storage, and realtime. | USA (EU region data residency) | 2024 |
| Vercel, Inc. | Web application hosting and edge delivery. | USA / Global CDN | 2024 |
| Railway Corp. | Container hosting for the Python MCP server. | USA | 2024 |
| Anthropic, PBC | AI models for review drafting, tone detection, and brand-voice learning. | USA | 2024 |
| Twilio, Inc. | SMS delivery for review requests and booking reminders. | USA (regional routing) | 2024 |
| SendGrid (Twilio) | Transactional email and digest delivery. | USA | 2024 |
| Stripe, Inc. | Subscription billing, invoicing, and payment processing. | USA / Ireland | 2024 |
| Upstash, Inc. | Redis — rate limiting and background job queue. | USA (EU region data residency) | 2024 |
| Sentry.io (Functional Software) | Error monitoring and performance tracing. | USA | 2024 |
| Google LLC | Google Business Profile OAuth + Places API (customer-authorised). | USA | 2024 |
| Cloudflare, Inc. | Turnstile CAPTCHA and DNS. | USA / Global | 2024 |
| ElevenLabs, Inc. | Voice AI for missed-call agent (Dominator tier only). | USA | 2025 |
| Vapi | Alternative voice provider for missed-call agent. | USA | 2025 |
International transfers
Where personal data is transferred out of the UK or EEA, we rely on the UK International Data Transfer Addendum and the EU Standard Contractual Clauses as described in the DPA.
Changes
Changes to this list are announced by email to customer admin contacts at least fourteen (14) calendar days before they take effect.